Order Process
After the customer carefully approves the quote, we promptly confirm the order based on shop drawings and selected material finishes we provide.
For those interested in seeing the product firsthand, a full product sample comes with a minimum charge, which will be wonderfully refunded if the order exceeds the minimum quantity required. Please note that the lead time for a full product sample is approximately 40 days. Once the customer gives a thumbs-up to the drawings and samples, we give the go-ahead for mass production, requiring a 60% deposit to get things rolling.
The final order is typically delivered within a timeframe of 3 to 4 months, and for those in a hurry, air shipment is available for an additional cost. The remaining balance is due upon delivery, and it's important to mention that goods will only be released once the payment has cleared.
We genuinely look forward to serving you and lighting up your spaces with our bespoke creations!
Terms & Conditions
Orders are approved based on customer confirmation on the shop drawings provided by Chique Lighting.
We do not supply bulbs.
A 2.9% fee applies for credit card payments.
Customers must pay sales tax unless they provide an exemption certificate.
Price includes delivery to the specified address.
Estimated delivery time is 3 to 4 months after deposit.
Total estimate is based on listed items only; changes may alter the price.
This estimate is valid for 30 days.
A 60% deposit is required to confirm the order.
Full payment is due upon delivery; items will be released only after payment clears.
Confirming your order means: 1) All item details are correct. 2) You accept all terms.
All sales are final.
No changes or cancellations allowed after 24 hours of confirmation.
Mass production occurs based on approved drawings and samples.
By placing an order, you agree to these terms.